Frequently asked Questions

Frequently asked Questions

1.How long does shipping take?

*Normally 2 to 3 business days, however if you 

ONLY ORDER OUR SMALL CREAM IT IS SHIPPED REGULAR MAIL AND COULD TAKE UP TO 5 DAYS

2. Can I use the cream on my bikini area?

*yes

3. What is the products ingredients?

*The cream is mainly a natural zinc

*the glow is a natural leaf soaked ,the color is sometimes clear but the product still works the same

4. What does the Jai Pie Glow used for?

*its used to dry up acne, an help fade dark spots, and blemishes

5. Can I use the cream on my top lip area?

*yes it helps bring your natural color back

6.I have sensitive skin are your products good for that?

* most of our clients have sensitive skin depending on the area you are trying to heal reach out and ask us. We respond asap

7. What if my products are damaged when shipped?

* the insurance you pay includes insurance so once your product is delivered if its damaged take a pictures and email us you have 1 day once received to let us know. We will send you another product.

8.Why is it called Jai Pie?

* the owner is a 5 year old. She cuts the stickers an labels the products. So if there sideways or crooked  sometimes that's why ,Her name is Jaiyana 

9. WHAT if I put the wrong Address on my order will you reship it?

Yes we will reship but if the mistake was made on your behalf you will have to pay an additional shipping fee. once the package is sent back usps charges for shipping like its a new package.